Job Summary

The Truck Driver works under the direction of the Donor Service Supervisor to maintain an uninterrupted supply of donations by safely driving, loading, stacking, and unloading of a company owned/leased vehicle. The driver is also responsible for all scheduled calls, company vehicles and personnel while collecting household discards.

Job Duties & Responsibilities

• Provide excellent customer service to all customers.
• Map complete route and specials before leaving in the mornings.
• While driving in mailer route area, visually check each driveway, walkway and porch of every house for a donation.
• Follow company policies regarding customer relations and refusals while picking up donations.
• Load/unload all merchandise and stack safely on the carts in the manner prescribed by the thrift store partner.
• Deliver all merchandise to the assigned area daily.
• Assist Truck Drivers in the field with overloads, truck breakdowns and late deliveries.
• Wait until all trucks have unloaded before leaving for the day-unless instructed by the Supervisor.
• Responsible for the safe operation of the truck and equipment.
• Maintain a clean truck inside and out. Follow the preventative maintenance schedule daily.
• Drive in a safe manner using common sense and following all company rules, as well as, all federal state and local driving regulations.

Working Conditions

• Frequent work in all outside weather conditions.
• Working in a warehouse, on a retail floor and in the back room of a thrift store partner.
• Frequent in-house and external contact with store employees, truck drivers, volunteers, vendors, contractors, etc.
• May be required to work weekends and evenings, as the job requires.

Qualifications

• Ability to work in a rapidly paced logistics/transportation/production environment with assigned quotas that must be met.
• Must have good communications skills and be able to read/write fluently in English.
• Ability to occasionally carry up to 50 pounds and occasionally lift up to 75 pounds (assisted).
• Must possess strong customer service skills.
• Maintain a valid driver’s license and acceptable driving record.
• Must pass a strict background check which will examine criminal history and driving record.
• Ability to pass a DOT drug test upon hire.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.